Privacy Policy

1. Information We Collect

At CocoBee.lk, we value your privacy and are committed to safeguarding your personal information. When you place an order or create an account, we collect:

• Contact details (Name, Delivery Address, Phone Number, Email Address).
• Order history and communication preferences.
• Technical device data (IP address, browser type, cookies for seamless shopping).

2. How We Use Your Data

We use your information exclusively to provide a world-class luxury shopping experience:

• Processing, fulfilling, and delivering your jewellery orders safely across Sri Lanka.
• Sending order confirmation, tracking updates, and customer support messages.
• Improving site security, fraud prevention, and personalized product recommendations.

3. Payment Security & Encryption

We do not store your credit/debit card numbers on our servers. All online card transactions are processed securely through bank-level SSL encrypted payment gateways adhering to PCI-DSS standards.

4. Third-Party Sharing

CocoBee does not sell, rent, or trade your personal data to third parties. We share data strictly with trusted delivery partners (e.g., courier services in Sri Lanka) solely to complete order fulfillment.

5. Data Privacy Enquiries

If you wish to request access to or deletion of your personal data, please email our privacy officer at privacy@cocobee.lk.